Do you offer free shipping?
We offer free ground shipping on all orders over $75 in the United States. Any order under $75 has a flat-rate fee of $5.
Where do you ship to?
We currently only ship to the continental U.S.
How much do returns cost?
We do have a $10 flat-rate return shipping/restocking charge for all returns. Returns must be postmarked within 21 days of the order delivery date. Learn more about returns and exchanges here.
Which carrier do you use?
We use UPS for all packages within the continental U.S. For Alaska and Hawaii, we use USPS.
How long will it take before my items ship?
It usually takes 2-3 business days to process your order and send it out. If you pre-order an item, the lead time depends on when we actually get the product.
How do I track my order?
After placing your order, we will send you an order confirmation email. Once your order ships, you will receive a separate shipping confirmation email with tracking information to track the status of your order.
Do you offer expedited shipping?
Unfortunately, we don’t have an expedited shipping option. If you would like to expedite your shipping, you can reach out to us for more information. Our team will do what we can to accommodate you, depending on your location and shipping speed preference.
Do you have any other questions about your order, our shipping policies, returns, or exchanges? We’d love to hear from you! Reach out to us through our online form at any time!