Shipping
Do you offer free shipping?
We offer free ground shipping on all orders over $75 in the United States. Any order under $75 has a flat-rate fee of $5.
Where do you ship to?
We currently only ship to the continental U.S.
How much do returns cost?
We do have a $10 flat-rate return shipping/restocking charge for all returns. Returns must be postmarked within 21 days of the order delivery date. Learn more about returns and exchanges here.
Which carrier do you use?
We use UPS for all packages within the continental U.S. For Alaska and Hawaii, we use USPS.
*The shipping carrier chosen at the time of checkout is responsible for the delivery of your package.
How long will it take before my items ship?
It usually takes 2-3 business days to process your order and send it out. If you pre-order an item, the lead time depends on when we actually get the product.
How do I track my order?
After placing your order, we will send you an order confirmation email. Once your order ships, you will receive a separate shipping confirmation email with tracking information to track the status of your order.
Do you offer expedited shipping?
Unfortunately, we don’t have an expedited shipping option. If you would like to expedite your shipping, you can reach out to us for more information. Our team will do what we can to accommodate you, depending on your location and shipping speed preference.
Other questions?
Do you have any other questions about your order, our shipping policies, returns, or exchanges? We’d love to hear from you! Reach out to us through our online form at any time!
How to Find Your Perfect Fit
Start by measuring yourself with a soft measuring tape. For the most accurate results, measure your bust, waist, and hips, keeping the tape level and snug but not tight. Compare your measurements to our size chart to determine the best fit for you. If you’re between sizes, consider the style of the garment—looser pieces like oversized sweaters may allow for more flexibility, while tailored items like trousers may require a closer fit.
A Fit That Works for You
You’ll notice that Crescent pieces may be described as Regular Fit, Relaxed Fit, or Oversized Fit. Here’s what each means to help you choose the right style for your look:
Regular Fit: Softly and comfortably shapes the body, but not tight or restricting. A classic fit that is true to size.
Relaxed Fit: A bit looser fit than regular. Provides overall ease and comfort throughout the garment. This fit offers a more laid-back look.
Oversized Fit: The most generous cut with a more roomy, trendy look. If you prefer a closer fit, consider purchasing one size smaller.
Need Assistance?
Still unsure about your size? Don’t worry—we’re here to help. Reach out to our customer service team for personalized advice on sizing and fit. We’re happy to guide you to ensure your Crescent pieces look and feel just right.