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Returns & Exchanges

Crescent_Returns_Exchanges

RETURNS

We will gladly accept returns on our full-priced merchandise. Please submit your return request via email at cs@wearcrescent.com with your order number and reason for return. Once we receive your request, we will provide you with a return label. 

Please see below for our return policy:

  • Items must be returned within 14 days from the ship date
  • Items must be in their original condition and packaging, unworn and unwashed
  • Items that are marked Final Clearance are not accepted for returns.
  • All Final Clearance items are final sale
  • Shipping and restocking charges (a flat fee of $10) will be deducted from your refund 

Returns are processed within 3-5 business days upon receipt of the items in our facility. Refunds will be made in the original form of payment and depending on your credit card company it may take several business days to reflect on your account.  

EXCHANGES

We are currently not able to offer exchanges. If you would like a different size, color or style, we recommend returning your item and placing a new order. Thank you for your understanding.